We have identified an issue within the CareWay application that may prevent certain users from logging into their accounts due to an inactive plan status being incorrectly detected.

Our technical team is actively investigating and working to resolve this matter as quickly as possible. We will provide updates as soon as more information becomes available.

We sincerely apologize for any inconvenience this situation may cause and appreciate your patience and understanding.

– The CareWay Team

Please do not reply to the sender of this service notice.

The incident that was preventing users from creating notes has been resolved. Thank you for your patience.